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Testimonials
Copernica offers a proactive service desk which is a wonderful tool when we are in need of assistance.
- Suitable
User-friendliness, accessibility and the possibility to work independently is very important to us. Besides these features, Copernica also offers us good and reliable support.
- Salessupply
Help desk
Copernica develops the best user-friendly marketing software on the market. Using Copernica Marketing Software anyone can set up, manage and monitor direct marketing campaigns. No technical knowledge required. It can occur that you run into a problem which you can not solve yourself. Copernica offers several solutions like the help desk or online documentation.
Support tool
With the online support tool you are in direct contact with the support department. With the help of this tool you can easily report an error or ask a question about the software which you do not understand. Submit an incident if the application does not work as you expected or suggest a new feature of the software. Contribute to the constant development of Copernica. The reports are sent directly to the support team. Their aim is to solve any problem within 2 hours.
Partner program
Copernica's partners are glad to offer the necessary support when working with the marketing software. Are you looking for a template for an emailing or website? Or would you like a training or a custom made link with an external application? These partners know exactly what to do and are waiting for your call. Contact a Copernica partner.
Telephone support
Reach Copernica during office hours (9:00 a.m. – 5:30 p.m.) on telephone number +31 (0)23-75 10 500. You can reach Copernica BV by telephone for emergencies or urgent matters. The support team is glad to be of service.
