Michael Heering

System update: delay in performing tasks

Written by Michael Heering on

Sunday, November 25, 2012, 9.30 PM (CET) - Because of a bug in the script that creates new trial accounts in Copernica, tasks of the accounts within one of our database servers were being performed slower than usual since Friday night. In some cases this resulted in emailings that were sent out with a delay. This issue has been solved. 

What does this mean for users?
In some cases, emailings were sent with a delay. Also users might have noticed tasks, such as building up selections, were being performed slower than usual. 

Were all emailings sent?
Yes. All emailings were sent, although in many cases with a delay. 

No user actions required
No additional actions are required from our users. No data was lost during this issue.