49% makes a second purchase after receiving personal fashion advice: Van Tilburg's first-time buyer flow
Van Tilburg case study
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About this document
As the largest independent fashion retailer in The Netherlands, Van Tilburg made its name by providing offline fashion advice. They successfully adapted this approach to the online world by designing an email flow for first-time buyers. By storing interaction data within Copernica, the campaign enabled Van Tilburg to also provide fashion advice online.
Want to know which campaigns helped convince 49% of Van Tilburg customers to make a second purchase? Download the whitepaper to find out more.
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