Yesterday afternoon, Copernica disabled file downloads upon the discovery of a security risk by one of our users. The reporting user was able to download random files by manually altering URLs. To prevent abuse, all file downloads were disabled completely on the spot.
At this moment we are experiencing continued delays in email delivery. Delays range from several minutes to over an hour. A solution is in the works, in the mean while, we are doing everything we can to minimize the delays.
If you have any questions about the consequences this issue has for your emailings, please contact us at firstname.lastname@example.org.
We will update this post as more information becomes available.
UPDATE Wednesday, Jan 20, 10h26
All servers are now running on full strength again, but small delays in the execution of background tasks, such as emailings, imports or selection rebuilds can still occur.