New filter for suspicious clicks

by Chloë van der Woude

Filter clicks

It’s now possible to filter out suspicious clicks, such as those originating from bots. In the Marketing Suite, you can automatically exclude these clicks under Configuration → Click tracking. Once you’ve enabled this feature, clicks that Copernica identifies as suspicious will no longer be included in your results or follow-up actions.

Suspicious clicks often come from bots, virus scanners, or spam filters. These can automatically trigger links in emails, which may lead to unnecessary follow-up actions.

With this new option, you’ll gain a more complete and reliable view of your results, ensuring your campaign performance data is accurate.

We’re here to help

Do you have questions or suggestions about these new updates, or do you often run into specific issues yourself? Feel free to contact our supportteam.