Unsubscribe Record Information
Messages sent via Publisher that triggered an unsubscribe are logged in the "pom-unsubscribes" log files. Unsubscribes are clicks on a link that removes the user from the mailing list, or even deletes the profile from the database depending on your database unsubscribe behaviour. You can download the content of these files in CSV, JSON, and XML format using the REST logfiles API, or the dashboard. These log files contain the following data in the respective order:
| Data | Description |
|---|---|
| id | The ID of the message that triggered the unsubscribe |
| time | The time when the unsubscribe was registered |
| The email address of the the message the triggered the unsubscribe | |
| tags | The tags of the email (semicolon separated) |
| senderdomain | The sender domain who has sent the message |
| groupid | The ID of the group the mail belonged to |
| profile | The ID of the profile |
| subprofile | The ID of the sub profile |
| template | The ID of the used template |
| document | The ID of the used document |
Other logfile names
- Marketing Suite general log
- Marketing Suite abuse log
- Marketing Suite click log
- Marketing Suite delivery log
- Marketing Suite error log
- Marketing Suite impressions log
- Marketing Suite retry log
- Marketing Suite unsubscribe log
- Publisher general log
- Publisher abuse log
- Publisher clicks (new style) log
- Publisher clicks (old style) log
- Publisher delivery log
- Publisher error log
- Publisher impressions log
- Publisher retry log